PROTECTING YOUR PRIVACY
The privacy of our users is very important to us and we take care to safeguard your rights. The following page explains how we use your personal information, and explains the Privacy and Data Protection commitments we fully adhere to.
DATA PROTECTION
Net-Telco adheres to the Data Protection Act 1998 and is committed to follow the eight principles laid out in the Act. Any data supplied by you to Net-Telco will not be used in a manner which is contrary to these principles. Data will be held in a secure manner, protected from unauthorised access and use, and will not be passed to a third party unless consent is first obtained from any individual directly affected. Net-Telco recognises the rights of an individual and will ensure these rights are fully complied with.
PRIVACY POLICY
WHAT INFORMATION DO WE COLLECT FROM YOU?
We will collect the information necessary to provide our services. These details include your name, the name of your business or organisation, your address, your eMail address and a telephone and mobile number, as well as your billing and payment details. This information will be used only for the purpose of providing our services to you.
Net-Telco is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Net-Telco collects information from our users at several different points on our Website.
WHAT DO WE USE PERSONAL INFORMATION FOR?
In order to deliver our services to you we may need to contact you about an enquiry you have made or about a service you have subscribed to or are interested in, or to deliver a communication you have indicated you would be interested in receiving.
For example, if you are requesting information about one of our services we may need to contact you by eMail, telephone or by post to discuss your requirements. If you are already a user of our services, we may need to contact you concerning billing, your use of our services including purchasing additional services or any other action that could logically occur as part of our relationship as customer and supplier.
We will never pass on your personal information to any third party without your consent.
CONTACTING YOU FOR OTHER PURPOSES
From time to time, we may contact you about other services and service announcements by eMail, using the eMail address you have given us. If you want us to remove your details from our database at any time, so that you do not receive further correspondence from us, please send an eMail, with the subject line 'unsubscribe', to unsubscribe@net-telco.net.
INFORMATION COLLECTED AUTOMATICALLY
We automatically collect information about your visit to our site. This information is used to make your visit to our site more efficient, and to help us follow browsing preferences on our site so that we can make regular improvements. Our external Web host may also automatically log your IP address, a unique identifier for your computer or other access device.
COOKIES
Cookies are small text files that can be used by Websites to make a user's experience more efficient. This site uses session cookies. Session cookies are never saved onto your computer hard drive and they do not collect any information from your computer. Session cookies expire at the end of your browser session and can remove themselves from your browser after the session has been inactive for a specified length of time, usually 20 minutes.
If you do want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies. You can access them through some Internet browsers. More information about cookies, including how to block them and/or delete them, can be found at AboutCookies.org.
LINKS
This Website contains links to other sites. Please be aware that Net-Telco is not responsible for the privacy practices of such other sites. We encourage our users to be alert when they leave our site and to read the privacy statements of each and every Website that collects personally identifiable information.
This privacy statement applies solely to information collected by the Net-Telco Website.
SECURITY
We take every precaution to protect our users' personal, contact and billing information. When you submit sensitive information via the Website, your information is protected both online and offline.
We do everything in our power to protect user-information off-line. All of our users' information is restricted in our offices. Only employees who need the information to perform a specific job are granted access to personally identifiable information. Our systems are password-protected and ALL employees are kept up-to-date on our security and privacy practices.
Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers' information is protected. Finally, the servers that we store personally identifiable information on are kept in a secure environment, in a locked server case, in a locked, secure room.
If you have any questions about the security of our Website, you can send an eMail to website.security@net-telco.net.
REQUESTS FOR INFORMATION
You can ask for a copy of the information we hold about you at any time (for which we may charge a small administration fee).
CORRECTION/UPDATING PERSONAL INFORMATION
If your personally identifiable information (such as your postcode) changes we will correct and update your information as requested by you. If you are aware that information we have about you may be incorrect, please eMail us at user.info@net-telco.net.
Alternatively, if you would like to update your personally identifiable information manually, you can do so via your online control panel
NOTIFICATION OF CHANGES
If we decide to change our privacy policy, we will post those changes on this page of our Website so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an eMail. Users will have a choice as to whether or not we use their information in this different manner.
CONTACT
If you have any queries concerning your personal information or any questions on our use of the information, please phone 01745 828457, send an eMail to info@net-telco.net. or contact us at:
Net-Telco
Technology House
Rhewl
Ruthin
Denbighshire
North Wales
LL15 1TN
